Creating performance metrics, developing short- and long-term strategies for service allocation, and aligning the service array around the core needs of children and families served by the state
Denver sought to provide individuals experiencing homelessness with permanent alternatives to costly emergency services such as hospitals and shelters. As part of the Permanent Supportive Housing Pay for Success initiative, the GPL helped Denver identify the most costly chronically homeless individuals who were also involved with the criminal justice system as candidates for supportive housing. With its project partners, the City is building 160 new units and using 90 existing units to house these individuals and testing the results with a five-year randomized control trial....
Social service systems succeed by pairing the right people with the right services. Yet too often individuals who could benefit from a social service receive a referral but never connect with the service.
Our publication, Bottlenecks, Backlogs, and Breakdowns: Using Data to Identify Gaps in Service Referrals, elevates three key questions that program staff can ask of their data to improve their processes...
As in many states, Black and Native children in Washington are overrepresented in the child protective system. To reduce these disparities, the Government Performance Lab (GPL) is working with the Washington State Department of Children, Youth & Families (DCYF) to provide more culturally specific and responsive services for Black and Native families. With the GPL’s support, DCYF is developing and testing promising practices to procure culturally responsive programs and contract with providers serving local Black and Native communities. These new contracting practices have the...
The Government Performance Lab (GPL) provided pro-bono technical assistance to help New York City’s Administration for Children’s Services better identify caregivers with substance use concerns in child welfare investigations and match them with appropriate support, in an effort to reduce the number of incidences of child abuse and neglect and improve caregiver health.
