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Denver Permanent Supportive Housing Pay for Success

Denver sought to provide individuals experiencing homelessness with permanent alternatives to costly emergency services such as hospitals and shelters. As part of the Permanent Supportive Housing Pay for Success initiative, the GPL helped Denver identify the most costly chronically homeless individuals who were also involved with the criminal justice system as candidates for supportive housing. With its project partners, the City is building 160 new units and using 90 existing units to house these individuals and testing the results with a five-year randomized control trial....

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Arizona Child Welfare Performance Improvement

Developing a performance-based contracting strategy for delivery of critical services to ensure children are placed in the most appropriate setting and are provided the most effective services

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Connecticut Department of Children and Families Enhanced Service Coordination

Creating performance metrics, developing short- and long-term strategies for service allocation, and aligning the service array around the core needs of children and families served by the state

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Connecticut Family Stability Pay for Success

In 2013, over 50 percent of the 36,000 cases investigated by Connecticut’s Department of Children and Families (DCF) had an indication of parental substance use. DCF hoped to support these recovering parents by matching them to recovery and support services while limiting removals of their children, so the agency worked with the GPL to launch the Family Stability Pay for Success project. This project identified a crucial gap in services for families with children aged 3-6 and expanded these services to support 500 additional families in need. The GPL also worked with DCF to...

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Harvard Kennedy School Government Performance Lab Expands Pretrial Initiative to Five Jurisdictions

October 3, 2023

Jurisdictions to Receive Applied Research Support and Technical Assistance to Improve Outcomes and Make Supervision Less Restrictive for People Awaiting Trial 

CAMBRIDGE, Mass. – The Harvard Kennedy School Government Performance Lab (GPL) today announced five jurisdictions which will receive applied research support and technical assistance from its Pretrial Initiative. The Initiative is designed to support state and local jurisdictions seeking to improve outcomes for those awaiting trial while making pretrial supervision less restrictive....

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Harvard Kennedy School Government Performance Lab Announces 2023–2024 Alternative 911 Emergency Response Implementation Cohort

August 22, 2023

Largest-Ever Cohort Set to Receive Applied Research Support and Technical Assistance to Advance Unarmed Alternative Emergency Responses
 

CAMBRIDGE, Mass. – The Harvard Kennedy School Government Performance Lab (GPL) today announced 14 members will participate in its 202324 Alternative 911 Emergency Response Implementation Cohort, an initiative...

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Boston, MA Asphalt Resurfacing

The Boston Public Works Department’s  contracts for road resurfacing were overly focused on achieving mileage targets to the detriment of other key goals, such as maintaining steady work flows and minimizing inconvenience to constituents. With pro-bono technical assistance from the GPL, the city incorporated results-driven contracting strategies to reorient the roadway resurfacing contracts around a holistic set of goals, provide vendors with incentives to meet these goals, and increase the flow of performance data enabling the Department to course correct issues in real-time. The...

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Boston, MA Capital Project IT System

The City of Boston spends over $120 million on construction projects every year but lacked the infrastructure to systematically share project information and effectively coordinate project management across departments. As a result, multi-departmental projects were falling behind schedule and running over budget. With pro-bono technical assistance from the GPL, the city launched a problem-based procurement for a cross-department capital project management IT system. The procurement aimed to standardize project management processes, increase the flow of data,...

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Boston, MA Procurement for Bike Share Operator

Boston faced a number of challenges with its bike share system – some stations frequently had no available bikes while others were completely full, total ridership was lower than expected, and access was limited in low-income and minority communities. To address these challenges, the GPL provided pro bono technical assistance to help the city reshape the bike share system through the procurement of a new system operator. The procurement implemented performance metrics that better...

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