Sending the Right Message: How Service Providers Can Use Family-Centered Communication to Support Engagement
Our Work
Millions of Americans are impacted every day by government social services. We support innovative government leaders who are testing ways to redesign those service systems to better support their communities.
We help governments work upstream to reduce major drivers of entries to the child protection system, improve equitable access to resources and services, and strengthen supports that keep families together.
We work with state and local governments, Continuums of Care, and social service providers to reduce homelessness. Our work focuses on preventing people from becoming homeless, rehousing those who do, training staff on key skills for homelessness response, and helping communities build more housing in order to increase affordability.
With their external expertise of the field and dedicated staff time, the GPL has been paramount in assisting Chicago's multi-agency [alternative emergency response] effort in understanding where we needed support. They were able to combine both valuable new ideas and hands-on support to facilitate the expansion of our program.Carla Orlandini
Deputy Director, Chicago Office of Emergency Management and Communications
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Not only has the GPL expanded our capacity to address Permanent Supportive Housing utilization more effectively within our system, but they have also brought very specific skills and expertise like data analysis and communication to the work.Jacob Storck
Senior Program Manager, All Chicago Making Homelessness History