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Government Innovations in Human Services

February 9, 2018
GPL Convening 2018More than 45 government leaders from 20 GPL government partners gathered in Cambridge for the Government Innovations in Human Services convening on February 7th and 8th.  Agency commissioners and staff participated in a hands-on Active Contract Management simulation, shared experiences in using data to transform agency culture, and discussed a case study on agency turnaround with Professor Jeffrey Liebman and Jamia McDonald, former Chief Strategy Officer of Rhode Island's Executive Office of Health and Human Services. 
See also: GPL Highlights

The GPL Seeks Fellows and Summer Interns

January 1, 2018
The Government Performance Lab is accepting applications for our Fellowship and Summer Internship. Fellows serve as the primary advisors to state and local governments receiving our technical assistance. Summer interns will join existing teams to help support ongoing projects in state and local governments. Apply here.
See also: GPL Highlights

GPL Awards Technical Assistance to Colorado

November 21, 2017

The GPL announced that it will award technical assistance to Colorado, a finalist in the GPL's national competition for TA. The GPL will work with the Office of the Colorado Lieutenant Governor & Chief Operating Officer on improving the results of the state's core human services spending. Read more.

See also: GPL Highlights

Alameda County Launches PFS Project to Reduce Recidivism

September 22, 2017
On September 22nd, Alameda County announced the Justice Restoration Pay for Success Project. The project will provide individualized coaching and intensive case management services to young adults on felony probation or who have been charged with certain felony crimes. The County aims to reduce recidivism by providing resources for these young adults to work towards successful outcomes. This project marks the 12th PFS project launched by a GPL government partner, out of 18 launched projects in the U.S.  Read more
See also: GPL Highlights

Massachusetts Launches Third PFS Project

June 15, 2017

On June 15th, Governor Charlie Baker announced the launch of the Massachusetts Pathways to Economic Advancement Pay for Success project. The project will provide vocational English language services and employment assistance to approximately 2,000 adult English language learners in Greater Boston with the goal of assisting successful transitions to employment, higher wage jobs, and higher education. This marks the 11th PFS project launched by a GPL government partner, out of 17 launched PFS projects in the U.S. Read more

See also: GPL Highlights
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Publications and Presentations

Lessons Learned from the UK’s Troubled Families Programme

September 25, 2017

uk_tfp_image.pngThis GPL policy brief discusses lessons learned from the U.K.’s Troubled Families Programme (TFP), a national payment-by-results initiative aiming to improve outcomes for vulnerable families. TFP uses a whole-family approach to target families facing multiple issues, including with health, crime, unemployment, truancy, child welfare, and/or domestic violence. This brief draws on interviews and site visits with six local authorities who have used TFP to spur meaningful systems transformation in their local governments. Read more

Strategies for Improving Vendor Diversity in Government Contracting

September 14, 2017

vendor_image.pngThis policy brief describes strategies for increasing the share of government contracts with minority and women-owned businesses (MWBEs) based on the lessons learned from the GPL’s work with the City of Boston. The GPL helped Boston improve vendor diversity by streamlining procurement processes, expanding outreach and technical assistance for diverse vendors, and setting up a system to track progress on vendor diversity goals. The GPL’s pro bono technical assistance was provided through Bloomberg Philanthropies’ What Works Cities initiative. Read more.

Active Contract Management: How Governments Can Collaborate More Effectively with Social Service Providers to Achieve Better Results

September 11, 2017

acm_image.pngActive contract management (ACM) is a set of strategies that combine high frequency use of data and collaborative meetings between government agencies and service providers to improve outcomes from contracted services. ACM can empower leaders to detect and rapidly respond to problems, make consistent improvements to performance, and identify opportunities for reengineering service delivery systems. Drawing on the GPL’s engagements piloting ACM strategies with state and local governments across the country, this new policy brief describes the problems that ACM aims to solve, discusses the benefits of using these strategies, and outlines elements of effective ACM systems. Read more

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Latest News

Commission on Evidence-Based Policymaking Releases Final Report

September 8, 2017
The federal Commission on Evidence-Based Policymaking issued its final report on September 7th. The commissioners, including GPL’s Jeff Liebman, laid out a vision for how the federal government could generate more evidence about government programs while protecting privacy and enhancing data security.  Read more here and here.

Seattle Releases $30 Million RFP for Homeless Services

June 28, 2017
Mayor Ed Murray and the Seattle Human Services Department announced a request for proposals (RFP) for $30 Million of funding for homelessness services, the first time the City of Seattle has competitively bid its homeless services contracts in more than a decade.The results-driven contracting model identified in the RFP was developed through the City’s collaboration with the GPL. ... Read more about Seattle Releases $30 Million RFP for Homeless Services
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