The California Department of Social Services (CDSS) operates a workforce development program for CalFresh recipients called SNAP Employment and Training (E&T). In California, counties run their own E&T programs, with funding provided by the state and federal governments. GPL helped expand and improve E&T programming in three ways. First, GPL helped the state explore new ways to use federal matching funds that can create a perpetual, sustainable funding stream with a one-time investment of state dollars. Second, GPL facilitated a data match of county E&T participants to state wage records. Counties can now determine which E&T clients were ultimately able to find employment with the help of dashboards that GPL created. Finally, GPL helped pilot a statewide contract for E&T services, which will allow the state to supplement services in under-resourced communities.
Education & Jobs Projects
While Massachusetts has some of the highest educational performance in the country, the state continues to face challenges in supporting the employment and career success of English language learners and those who have not achieved high school credentials. With pro bono technical assistance from the GPL, Massachusetts launched a project to provide vocationally-oriented adult basic education and English for Speakers of Other Languages (ESOL) services to approximately 2,000 adults over the course of three years. The program is expected to improve earnings and education outcomes for participants.
To address a skills gap among the workforce, the State of Rhode Island rolled out a $14 million workforce development program called Real Jobs Rhode Island to help ensure that demand for talented workers was met across growing industries. The GPL helped Rhode Island's Department of Labor and Training develop a rigorous strategy for data collection and performance management of its new job programs, streamline intake procedures by eliminating burdensome application processes, and pilot collaborative, high-frequency meetings with program providers to improve service performance. Rhode Island was able to reconfigure the way it manages and evaluates its job training programs to capture meaningful long-term employment outcomes, improve customer service, and better meet employer demand.
As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Washington, D.C. apply results-driven contracting strategies to improve the outcomes of its workforce development services.
Expanding high-quality pre-K services to over 2,600 children over four years
The Chicago Department of Family and Support Services’ workforce programs are designed to improve employment outcomes for high-need populations, but less than 40% of program participants have historically been priority populations, and the average 30-day job retention rate was only 54% across all programs in 2017. To help improve targeting and outcomes for these programs, the GPL assisted the city's Workforce Division by:
- Analyzing historical program data that had always been collected but never used to assess performance,
- Executing results-driven procurements for the Division's three largest employment programs worth $5M total per year, and
- Developing new performance payments to align vendor incentives with the Division's goals of improving employment for priority populations and improving the Division's understanding of longer-term outcomes.
Employing results-driven contracting strategies on after school education services in community recreation centers
Improved transparency and decision-making for students and parents by developing a user-friendly website that matches labor market outcomes (such as wages) to every school and program of higher education in Illinois
Improving employment outcomes for individuals exiting incarceration by reforming in-facility vocational programming
Collaborating with collective impact backbone organization Seeding Success to address cradle-to-career initiatives in Shelby County
Expanding re-entry services for high-risk, ex-offenders exiting prison with the goal of reducing recidivism
Strengthening services provided at local career centers through actively managing service delivery, and jobseeker and employer needs, with regular review of case management data and wage and employment outcomes
Developing an RFP for the City’s procurement of a new one-stop operator
To further Rhode Island's goal of increasing jobs and job readiness in the state, the GPL supported the Rhode Island Department of Education in reforming their adult education services to create a more coordinated provision of trainings and supplemental supports to improve employment outcomes. This work included:
- Conducting a comprehensive analysis of demand and the historical performance of various adult education services,
- Connecting with stakeholders to understand challenges and desired changes in the existing system, and
- Development of an RFI that explored opportunities to strengthen contextualized instruction models that integrate workforce preparation and training with adult education.
Helping individuals with developmental disabilities achieve integrated employment
Improving workforce participation and employment outcomes for TANF employment programs through more integrated service array and active contract management