Diagnosing bottlenecks in the procurement process, understanding where contract outcomes can be improved, and prioritizing systemic challenges require the kind of clarity provided by data. Procurement data is foundational to running an efficient, effective, proactive, and strategic purchasing office. If you aspire to make the procurement process faster, work with more diverse firms, leverage procurement a a strategic function, or use procurement to advance your government's economic development or social impact goals, you'll want to start tracking and using Key Performance Indicators (KPIs).
This tool suggests common KPIs used by procurement offices across the country that take a data-driven approach to make procurement operations more efficient and effective. This metrics bank supplements our how-to guide Using Data to Improve Procurement Operations and Outcomes with specific example KPIs.