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How Seattle Used Results-Driven Contracting to Improve Homeless Services

May 15, 2017

“What we’ve got to do is establish performance expectations and work very closely with the providers that we are investing in to make sure they’re successful.” Learn more from Jason Johnson, the Deputy Director of Seattle’s Human Services Department, about the City’s efforts to improve outcomes of its homeless services using results-driven contracting and active contract management...

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Los Angeles Strategic Procurement System

The GPL is helping the City of Los Angeles create a formalized outcomes-oriented strategic procurement system that aims to modernize and improve the results of their contracting process. Currently, the City has a decentralized procurement system, which has contributed to departments often not achieving top results from their contracted dollars.

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