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Los Angeles Homeless Services Authority Performance Improvement

Between 2011 and 2017, homelessness in Los Angeles had increased 75% to an estimated 55,000. To combat this epidemic, voters in the region passed Measure H and Proposition HHH, which will provide $1.2 billion in bond revenue for new housing for the homeless and $355 million annually in sales tax revenue for homeless services such as diversion/prevention, interim housing...

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Massachusetts Permanent Supportive Housing Pay for Success

In 2012, Massachusetts was home to 1,200 chronically homeless individuals, who were among the highest utilizers of expensive emergency services such as shelter, hospital, and jail beds. To better serve this population, the Massachusetts Supportive Housing Pay for Success project aimed to shift spending on homelessness away from temporary shelters towards permanent supportive housing. The GPL worked with project partners to remove funding barriers, allowing for the establishment of 500 housing units across the state and greater access to wraparound,...

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Seattle, WA Homeless Service Contracts

Although the number of people experiencing homelessness in Seattle has risen over the past few years in part due to structural factors such as housing affordability and inadequate mental healthcare, the city’s increased spending on homeless services has had a limited impact on the problem. The city of Seattle held a conglomeration of contracts with service providers, but it renewed almost any contract that complied with requirements and rarely evaluated the effectiveness of the services themselves. The GPL worked with Seattle’s Human Services Department (HSD) to...

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Illinois Wraparound Services for Child Welfare and Juvenile Justice-Involved Youth

In Illinois, approximately 700 youth per year become simultaneously involved in the child welfare and juvenile justice systems. These dually-involved youth experience very poor outcomes; on average 1,300 arrests per year and 230,000 days spent in congregate care. With pro-bono technical assistance from the GPL, the state tested a new model for supporting families involved with multiple agencies and has re-engineered data systems to improve performance management and referral processes. It now takes the state child welfare agency less than three days to identify a dually-involved youth,...

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Michigan Strong Beginnings Pay for Success

Michigan sought to expand prenatal and postpartum support in order to reduce the likelihood of negative health outcomes for new mothers and their children. With pro bono technical assistance from the GPL, Kent County is expanding comprehensive nurse home visiting services to every Medicaid-eligible, first-time mother to provide prenatal care, breastfeeding support, parenting and life skills-building, and additional services as needed. Assessed by a rigorous evaluation, the program is helping to reduce preterm births and rapid repeat pregnancies for new moms.  

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California Criminal Justice Pay for Success Grant Competition

In 2014, California passed a bill authorizing the Board of State and Community Corrections (BSCC) to grant $5 million dollars to up to three counties to launch outcomes-driven recidivism reduction projects. With pro-bono technical assistance from the GPL, BSCC designed and implemented a competitive process to select county projects that would reduce recidivism while shaping a new model for how local governments deliver programming - focusing on tracking and using data effectively, reducing traditional siloes within...

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California Department of Social Services SNAP Job Training and Employment Services

The California Department of Social Services (CDSS) operates a workforce development program for CalFresh recipients called SNAP Employment and Training (E&T). In California, counties run their own E&T programs, with funding provided by the state and federal governments. GPL helped expand and improve E&T programming in three ways. First, GPL helped the state explore new ways to use federal matching funds that can create a perpetual, sustainable funding stream with a one-time investment of state dollars. Second, GPL facilitated a data match of county E&T...

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Illinois Vocational Progams for Corrections Performance Improvement

Improving employment outcomes for individuals exiting incarceration by reforming in-facility vocational programming

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Massachusetts Pathways to Economic Advancement Pay for Success

While Massachusetts has some of the highest educational performance in the country, the state continues to face challenges in supporting the employment and career success of English language learners and those who have not achieved high school credentials. With pro bono technical assistance from the GPL, Massachusetts launched a project to provide vocationally-oriented adult basic education and English for Speakers of Other Languages (ESOL) services to approximately 2,000 adults over the course of three years. The program is expected to improve earnings and education outcomes...

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Boston, MA Asphalt Resurfacing

The Boston Public Works Department’s  contracts for road resurfacing were overly focused on achieving mileage targets to the detriment of other key goals, such as maintaining steady work flows and minimizing inconvenience to constituents. With pro-bono technical assistance from the GPL, the city incorporated results-driven contracting strategies to reorient the roadway resurfacing contracts around a holistic set of goals, provide vendors with incentives to meet these goals, and increase the flow of performance data enabling the Department to course correct issues in real-time. The...

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Boston, MA Capital Project IT System

The City of Boston spends over $120 million on construction projects every year but lacked the infrastructure to systematically share project information and effectively coordinate project management across departments. As a result, multi-departmental projects were falling behind schedule and running over budget. With pro-bono technical assistance from the GPL, the city launched a problem-based procurement for a cross-department capital project management IT system. The procurement aimed to standardize project management processes, increase the flow of data,...

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Boston, MA Procurement for Bike Share Operator

Boston faced a number of challenges with its bike share system – some stations frequently had no available bikes while others were completely full, total ridership was lower than expected, and access was limited in low-income and minority communities. To address these challenges, the GPL provided pro bono technical assistance to help the city reshape the bike share system through the procurement of a new system operator. The procurement implemented performance metrics that better...

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Bernalillo County Behavioral Health Services

In Bernalillo County, a series of high-profile behavioral health-related challenges led to an allocated $17 million per year for the county to spend on providing high-risk populations with targeted behavioral health services. The GPL provided pro bono technical assistance to help the county develop a strategic procurement system to most effectively spend the newly allocated dollars, which included identifying behavioral health service needs, best practices, and priority populations as well as developing and implementing a...

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Louisville, KY Strategic Procurement System

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Louisville design and pilot a strategic procurement system to improve the outcomes of the City’s contracted dollars.

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Arizona Child Welfare Performance Improvement

Developing a performance-based contracting strategy for delivery of critical services to ensure children are placed in the most appropriate setting and are provided the most effective services

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Illinois Wraparound Services for Child Welfare and Juvenile Justice-Involved Youth

In Illinois, approximately 700 youth per year become simultaneously involved in the child welfare and juvenile justice systems. These dually-involved youth experience very poor outcomes; on average 1,300 arrests per year and 230,000 days spent in congregate care. With pro-bono technical assistance from the GPL, the state tested a new model for supporting families involved with multiple agencies and has re-engineered data systems to improve performance management and referral processes. It now takes the state child welfare agency less than three days to identify a dually-involved youth,...

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Connecticut Department of Children and Families Enhanced Service Coordination

Creating performance metrics, developing short- and long-term strategies for service allocation, and aligning the service array around the core needs of children and families served by the state

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Denver Permanent Supportive Housing Pay for Success

Denver sought to provide individuals experiencing homelessness with permanent alternatives to costly emergency services such as hospitals and shelters. As part of the Permanent Supportive Housing Pay for Success initiative, the GPL helped Denver identify the most costly chronically homeless individuals who were also involved with the criminal justice system as candidates for supportive housing. With its project partners, the City is building 160 new units and using 90 existing units to house these individuals and testing the results with a five-year randomized control trial....

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Connecticut Family Stability Pay for Success

In 2013, over 50 percent of the 36,000 cases investigated by Connecticut’s Department of Children and Families (DCF) had an indication of parental substance use. DCF hoped to support these recovering parents by matching them to recovery and support services while limiting removals of their children, so the agency worked with the GPL to launch the Family Stability Pay for Success project. This project identified a crucial gap in services for families with children aged 3-6 and expanded these services to support 500 additional families in need. The GPL also worked with DCF to...

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Denver Permanent Supportive Housing Pay for Success

Denver sought to provide individuals experiencing homelessness with permanent alternatives to costly emergency services such as hospitals and shelters. As part of the Permanent Supportive Housing Pay for Success initiative, the GPL helped Denver identify the most costly chronically homeless individuals who were also involved with the criminal justice system as candidates for supportive housing. With its project partners, the City is building 160 new units and using 90 existing units to house these individuals and testing the results with a five-year randomized control trial....

Read more about Denver Permanent Supportive Housing Pay for Success

Massachusetts Pathways to Economic Advancement Pay for Success

While Massachusetts has some of the highest educational performance in the country, the state continues to face challenges in supporting the employment and career success of English language learners and those who have not achieved high school credentials. With pro bono technical assistance from the GPL, Massachusetts launched a project to provide vocationally-oriented adult basic education and English for Speakers of Other Languages (ESOL) services to approximately 2,000 adults over the course of three years. The program is expected to improve earnings and education outcomes...

Read more about Massachusetts Pathways to Economic Advancement Pay for Success
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  • 1 of 34
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California Department of Social Services SNAP Job Training and Employment Services

The California Department of Social Services (CDSS) operates a workforce development program for CalFresh recipients called SNAP Employment and Training (E&T). In California, counties run their own E&T programs, with funding provided by the state and federal governments. GPL helped expand and improve E&T programming in three ways. First, GPL helped the state explore new ways to use federal matching funds that can create a perpetual, sustainable funding stream with a one-time investment of state dollars. Second, GPL facilitated a data match of county E&T...

Read more about California Department of Social Services SNAP Job Training and Employment Services

Illinois Vocational Progams for Corrections Performance Improvement

Improving employment outcomes for individuals exiting incarceration by reforming in-facility vocational programming

Read more about Illinois Vocational Progams for Corrections Performance Improvement
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Arizona Child Welfare Performance Improvement

Developing a performance-based contracting strategy for delivery of critical services to ensure children are placed in the most appropriate setting and are provided the most effective services

Read more about Arizona Child Welfare Performance Improvement

Boston, MA Asphalt Resurfacing

The Boston Public Works Department’s  contracts for road resurfacing were overly focused on achieving mileage targets to the detriment of other key goals, such as maintaining steady work flows and minimizing inconvenience to constituents. With pro-bono technical assistance from the GPL, the city incorporated results-driven contracting strategies to reorient the roadway resurfacing contracts around a holistic set of goals, provide vendors with incentives to meet these goals, and increase the flow of performance data enabling the Department to course correct issues in real-time. The...

Read more about Boston, MA Asphalt Resurfacing

Boston, MA Capital Project IT System

The City of Boston spends over $120 million on construction projects every year but lacked the infrastructure to systematically share project information and effectively coordinate project management across departments. As a result, multi-departmental projects were falling behind schedule and running over budget. With pro-bono technical assistance from the GPL, the city launched a problem-based procurement for a cross-department capital project management IT system. The procurement aimed to standardize project management processes, increase the flow of data,...

Read more about Boston, MA Capital Project IT System
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Highlights

Urban Institute: Interim Lessons from the Denver Supportive Housing Social Impact Bond Initiative

November 12, 2019
The Urban Institute published a research report on the GPL's Permanent Supportive Housing project in Denver. The report, Maintaining Housing Stability: Interim Lessons from the Denver Supportive Housing Social Impact Bond Initiative, highlights key lessons that were learned and outcomes that were achieved over the first three years of the program. Read the report... Read more about Urban Institute: Interim Lessons from the Denver Supportive Housing Social Impact Bond Initiative

New Hampshire Public Radio: N.H.'s Division for Children, Youth, and Families Wants Public Input on How to Improve

October 4, 2019

New Hampshire's Division for Children, Youth, and Families issued a formal Request for Information to ask the public how it could better do its job. The RFI "calls on everyone from behavioral health providers to foster parents to advocacy groups to academia to put forward ideas on how the agency can better achieve goals including reducing the number of families with repeated reports of maltreatment and decreasing the...

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