The New Hampshire Union Leader wrote a piece covering the New Hampshire Department of Health and Human Services’ 2020 Procurement Forecast, which describes future investments in the system. The GPL has been supporting the state's procurement work. Read the ...
Diagnosing bottlenecks in the procurement process, understanding where contract outcomes can be improved, and prioritizing systemic challenges require the kind of clarity provided by data. Procurement data is foundational to running an efficient, effective, proactive, and strategic purchasing...
Last year alone, state and local governments were estimated to have spent nearly $120 billion on information technology (IT), much of which was purchased from the private sector in the form of software subscriptions and maintenance, systems integration, infrastructure, and managed services...
Last year alone, state and local governments were estimated to have spent nearly $120 billion on information technology (IT), much of which was purchased from the private sector in the form of software subscriptions and maintenance, systems integration, infrastructure, and managed services...
In Illinois, approximately 700 youth per year become simultaneously involved in the child welfare and juvenile justice systems. These dually-involved youth experience very poor outcomes; on average 1,300 arrests per year and 230,000 days spent in congregate care. With pro-bono technical assistance from the GPL, the state tested a new model for supporting families involved with multiple agencies and has re-engineered data systems to improve performance management and referral processes. It now takes the state child welfare agency less than three days to identify a dually-involved youth,...
Improving referrals and treatment adherence among child welfare parents in need of behavioral health services and using data for more informed strategies to reduce child fatalities
Improving workforce participation and employment outcomes for TANF employment programs through more integrated service array and active contract management
Improving referrals and treatment adherence among child welfare parents in need of behavioral health services and using data for more informed strategies to reduce child fatalities
Denver sought to provide individuals experiencing homelessness with permanent alternatives to costly emergency services such as hospitals and shelters. As part of the Permanent Supportive Housing Pay for Success initiative, the GPL helped Denver identify the most costly chronically homeless individuals who were also involved with the criminal justice system as candidates for supportive housing. With its project partners, the City is building 160 new units and using 90 existing units to house these individuals and testing the results with a five-year randomized control trial....
Social service systems succeed by pairing the right people with the right services. Yet too often individuals who could benefit from a social service receive a referral but never connect with the service.
Our publication, Bottlenecks, Backlogs, and Breakdowns: Using Data to Identify Gaps in Service Referrals, elevates three key questions that program staff can ask of their data to improve their processes...
In 2012, Massachusetts was home to 1,200 chronically homeless individuals, who were among the highest utilizers of expensive emergency services such as shelter, hospital, and jail beds. To better serve this population, the Massachusetts Supportive Housing Pay for Success project aimed to shift spending on homelessness away from temporary shelters towards permanent supportive housing. The GPL worked with project partners to remove funding barriers, allowing for the establishment of 500 housing units across the state and greater access to wraparound,...
Striving to lower rates of preterm births and child injuries, the South Carolina Nurse-Family Partnership aims to give new moms the care they need to have healthy pregnancies and babies. The GPL worked with South Carolina’s Department of Health and Human Services (SCDHHS) to provide nurse home visiting services to 4,000 low-income, first-time mothers from the second trimester of their pregnancy until their child’s second birthday. The model incentivizes NFP to focus on enrolling mothers from low-income zip codes, reducing child injuries and pre-term births, and increasing healthy birth...
While Massachusetts has some of the highest educational performance in the country, the state continues to face challenges in supporting the employment and career success of English language learners and those who have not achieved high school credentials. With pro bono technical assistance from the GPL, Massachusetts launched a project to provide vocationally-oriented adult basic education and English for Speakers of Other Languages (ESOL) services to approximately 2,000 adults over the course of three years. The program is expected to improve earnings and education outcomes...
To address a skills gap among the workforce, the State of Rhode Island rolled out a $14 million workforce development program called Real Jobs Rhode Island to help ensure that demand for talented workers was met across growing industries. The GPL helped Rhode Island's Department of Labor and Training develop a rigorous strategy for data collection and performance management of its new job programs, streamline intake procedures by eliminating burdensome application processes, and pilot collaborative, high-frequency meetings with program...
Creating performance metrics, developing short- and long-term strategies for service allocation, and aligning the service array around the core needs of children and families served by the state
As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Boston improve its vendor diversity by contracting with more Minority- and Women-owned Business Enterprises (MWBEs).
Boston aimed to increase the racial and gender diversity of its vendors. The city established concrete vendor diversity goals and, with pro-bono technical assistance from the GPL, created a performance tracking system to monitor progress, streamline procurement practices to improve accessibility and transparency, and...
The City of Boston spends over $120 million on construction projects every year but lacked the infrastructure to systematically share project information and effectively coordinate project management across departments. As a result, multi-departmental projects were falling behind schedule and running over budget. With pro-bono technical assistance from the GPL, the city launched a problem-based procurement for a cross-department capital project management IT system. The procurement aimed to standardize project management processes, increase the flow of data,...
Boston faced a number of challenges with its bike share system – some stations frequently had no available bikes while others were completely full, total ridership was lower than expected, and access was limited in low-income and minority communities. To address these challenges, the GPL provided pro bono technical assistance to help the city reshape the bike share system through the procurement of a new system operator. The procurement implemented performance metrics that better...
The GPL was profiled in the Harvard Kennedy School alumni magazine. The piece describes how the GPL grew from a small team pioneering Pay for Success to an organization of 45 undertaking projects to improve core government operations. Read the complete feature here, and download the PDF...
The GPL worked with the State of Illinois to launch the College2Career portal, which connects prospective Illinois college students to data on graduation rates, costs, student debt and, for the first time, potential career earnings of graduates of the state’s two- and four-year institutions. Read more.
The GPL worked with the State of Illinois to launch the College2Career portal, which connects prospective Illinois college students to data on graduation rates, costs, student debt and, for the first time, potential career earnings of graduates of the state’s two- and four-year institutions. ...
