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Procurement documents, contracts, & legislation

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How Seattle Used Results-Driven Contracting to Improve Homeless Services

May 15, 2017

“What we’ve got to do is establish performance expectations and work very closely with the providers that we are investing in to make sure they’re successful.” Learn more from Jason Johnson, the Deputy Director of Seattle’s Human Services Department, about the City’s efforts to improve outcomes of its homeless services using results-driven contracting and active contract management...

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San Francisco, CA Workforce Development Contract Alignment

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help San Francisco improve its workforce development outcomes by 1) better aligning services, funding, and contracting across departments and 2) incorporating performance-based payments in contracts held by the Office of Economic and Workforce Development (OEWD).

Washington, DC Workforce Development Agency Coordination

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Washington, D.C. apply results-driven contracting strategies to improve the outcomes of its workforce development services.

ABC 7 Chicago: Governor Bruce Rauner unveils new online college and career planning tool

September 7, 2018

The GPL worked with the State of Illinois to launch the College2Career portal, which connects prospective Illinois college students to data on graduation rates, costs, student debt and, for the first time, potential career earnings of graduates of the state’s two- and four-year institutions. ...

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Indianapolis, IN Technology Service Contracts

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Indianapolis increase competition, reduce costs, improve service quality, and enhance the City’s information technology (IT) capabilities by adopting results-driven contracting strategies for its IT application services contracts.

The Government Performance Lab is using results-driven contracting strategies to enhance IT capacity in local government. In Indianapolis, the city sought to improve the performance and value for money of its...

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Rhode Island Workforce Development

To address a skills gap among the workforce, the State of Rhode Island rolled out a $14 million workforce development program called Real Jobs Rhode Island to help ensure that demand for talented workers was met across growing industries. The GPL helped Rhode Island's Department of Labor and Training develop a rigorous strategy for data collection and performance management of its new job programs, streamline intake procedures by eliminating burdensome application processes, and pilot collaborative, high-frequency meetings with program...

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Saint Paul, MN Street Construction

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Saint Paul expand the pool of vendors that bid on street reconstruction contracts and improve vendor management during construction.

The City of Saint Paul faced several key challenges with their street reconstruction contracts. Vendor competition was low, and projects ran past agreed-upon budgets and timelines. With pro bono technical assistance from the GPL, the city conducted a vendor survey and implemented pre-bid meetings to...

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Seattle, WA Homeless Service Contracts

Although the number of people experiencing homelessness in Seattle has risen over the past few years in part due to structural factors such as housing affordability and inadequate mental healthcare, the city’s increased spending on homeless services has had a limited impact on the problem. The city of Seattle held a conglomeration of contracts with service providers, but it renewed almost any contract that complied with requirements and rarely evaluated the effectiveness of the services themselves. The GPL worked with Seattle’s Human Services Department (HSD) to...

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Los Angeles Homeless Services Authority Performance Improvement

Between 2011 and 2017, homelessness in Los Angeles had increased 75% to an estimated 55,000. To combat this epidemic, voters in the region passed Measure H and Proposition HHH, which will provide $1.2 billion in bond revenue for new housing for the homeless and $355 million annually in sales tax revenue for homeless services such as diversion/prevention, interim housing...

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Wichita, KS Ground Maintenance Contracts

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Wichita reform its solicitations for grounds maintenance and landscaping services to improve the quality of City parks while reducing costs.

Wichita aimed to improve the quality of the city’s parks while reducing costs. In 2015, grounds maintenance bid amounts were up 30 percent over the prior year, contractors were failing to meet parks inspectors’ quality standards, and Wichita City officials had received numerous complaints about the...

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Charleston, SC Waste Collection Services

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Charleston increase price flexibility for the City's waste collection contracts, and ultimately, improve service delivery.

In Charleston, the city provides a mix of in-house and contracted waste collection services and seeks to ensure that seeks to ensure that all neighborhoods – regardless of service provider - receive safe, high-quality, and timely waste pick-up. With key contracts for waste collection services set to expire, the GPL...

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