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HKS Magazine: Performance Specialists - The GPL Is on a Mission to Make Government Work Better

September 28, 2018

The GPL was profiled in the Harvard Kennedy School alumni magazine. The piece describes how the GPL grew from a small team pioneering Pay for Success to an organization of 45 undertaking projects to improve core government operations. Read the complete feature here, and download the PDF...

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How can child protection agencies partner with early care and education to improve outcomes for children?

July 17, 2020

Casey Family Programs published a new strategy brief on creating collaborative relationships between early childhood education and child protection agencies to improve outcomes for children. The brief highlights the GPL’s work with Washington’s Department for Children and Families to “strengthen efforts to provide prevention and early supports by connecting families to community-based...

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Chicago, IL Homelessness Services Performance Improvement

 

Chicago’s Department of Family and Support Services (DFSS) has been working to improve performance outcomes achieved by the shelter system, including addressing low exit rates into permanent housing, long lengths of homelessness, and a rising unsheltered population. To assist these efforts, the GPL:

  1. Assessed the current shelter system through site visits and analysis of historical performance data, and
  2. Executed $19 million in results-driven RFPs for the...
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Designing Service Systems for Client Success

 

Governments often struggle to connect clients with the services that can benefit them most, with agencies seeing misalignment between who they most want to serve and who actually gets served. Dropped handoffs, long waiting times, or mis-matched services cause clients to slip through the cracks and disengage. The figure below demonstrates key questions facing government agencies when diagnosing problems in social service referral systems:

...

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DC Water and Sewer Authority Launches Nation's First Environmental Impact Bond

September 29, 2016

On September 29, the DC Water and Sewer Authority issued the nation’s first Environmental Impact Bond. This $25 million bond issuance funded the initial green infrastructure installation in DC Water’s Clean Rivers Project – a project that aims to reduce combined sewage overflows (CSOs) into the Anacostia River, Potomac River, and Rock Creek tributaries. ...

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Rhode Island TANF Work Supports

Improving workforce participation and employment outcomes for TANF employment programs through more integrated service array and active contract management

Saint Paul, MN Street Construction

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Saint Paul expand the pool of vendors that bid on street reconstruction contracts and improve vendor management during construction.

The City of Saint Paul faced several key challenges with their street reconstruction contracts. Vendor competition was low, and projects ran past agreed-upon budgets and timelines. With pro bono technical assistance from the GPL, the city conducted a vendor survey and implemented pre-bid meetings to...

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San Francisco, CA Workforce Development Contract Alignment

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help San Francisco improve its workforce development outcomes by 1) better aligning services, funding, and contracting across departments and 2) incorporating performance-based payments in contracts held by the Office of Economic and Workforce Development (OEWD).

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