Research & Insights - Harvard Kennedy School Government Performance Lab

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Translating Kin-First Commitments Into Practice: Management Strategies for Child Welfare Leaders

Grandparents Sitting On Sofa At Home Playing With Baby Granddaughter

Supporting Kin-First Care

Translating Kin-First Commitments Into Practice: Management Strategies for Child Welfare Leaders

Investing in the Homelessness Response Workforce: Training in Data-Centric Approaches as a Workforce Support

Homelessness response workforce leaders participate in a workshop around a table.

Investing in the Homeless Response Workforce

Investing in the Homelessness Response Workforce: Training in Data-Centric Approaches as a Workforce Support

Innovations in 911 Response: Lessons from Durham’s Community Safety Department

Community health responder passing out supplies in a residential area during a heatwave.

Strengthening Alternative 911 Emergency Response

Innovations in 911 Response: Lessons from Durham’s Community Safety Department

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Launching Alternative 911 Emergency Response in the San Gabriel Valley

Aerial view of a suburban neighborhood with a grid-like pattern of streets and houses, surrounded by green spaces and a school campus in the foreground. The background features a mountain range under a clear blue sky, with a long road cutting through the cityscape.

Strengthening Alternative 911 Emergency Response

Launching Alternative 911 Emergency Response in the San Gabriel Valley

Driving Government Performance: Strengthening Alternative Emergency Response through Executive Education

Participant at the GPL's Alternative 911 Emergency Response Executive Education program speaking to the classroom.

Strengthening Alternative 911 Emergency Response

Driving Government Performance: Strengthening Alternative Emergency Response through Executive Education

Data-Driven Performance Management: How Judges in a Texas County Reduced Burdens on People Awaiting Trial and Pretrial Agency Staff

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Advancing Pretrial Justice

Data-Driven Performance Management: How Judges in a Texas County Reduced Burdens on People Awaiting Trial and Pretrial Agency Staff

A “Health-First” Approach to Behavioral Health Crises in Washington, D.C.

Dana Brooks, Senior Program Manager for D.C.’s Community Response Team; Gloria Gong, Executive Director of the Government Performance Lab; and Dr. Richard Bebout, Chief of Crisis Services at the D.C. Department of Behavioral Health, at a recent panel hosted by Blue Meridian Partners.

Strengthening Alternative 911 Emergency Response

A “Health-First” Approach to Behavioral Health Crises in Washington, D.C.

Scaling Alternative 911 Emergency Response Programs: Actionable Insights from Four Experts in the Field

Strengthening Alternative 911 Emergency Response

Scaling Alternative 911 Emergency Response Programs: Actionable Insights from Four Experts in the Field

Mayor to Mayor: Taking the Lead on Police Accountability

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Exploring Community-Based Public Safety Solutions

Mayor to Mayor: Taking the Lead on Police Accountability

Lessons from the Field: Reducing Burdensome Requirements for Pretrial Clients in Harris County, TX

Advancing Pretrial Justice

Lessons from the Field: Reducing Burdensome Requirements for Pretrial Clients in Harris County, TX

Building a Responsive Pretrial Supervision System in Harris County, Texas

Stock image of a courthouse in Harris County, Texas.

Advancing Pretrial Justice

Building a Responsive Pretrial Supervision System in Harris County, Texas

Selecting 911 Calls for Alternative Emergency Response

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Strengthening Alternative 911 Emergency Response

Selecting 911 Calls for Alternative Emergency Response

GPL Presents on its Work with Judges in Harris County, Texas to Reduce Pretrial Condition Use

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Advancing Pretrial Justice

GPL Presents on its Work with Judges in Harris County, Texas to Reduce Pretrial Condition Use

Key Insights on Alternative 911 Emergency Response from the Field

Strengthening Alternative 911 Emergency Response

Key Insights on Alternative 911 Emergency Response from the Field

Learning Session: Implementing Alternative 911 Emergency Response Systems

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Strengthening Alternative 911 Emergency Response

Learning Session: Implementing Alternative 911 Emergency Response Systems

Creating Diversion Pathways to Strengthen Behavioral Health Support in Rural Jurisdictions: Lessons from Gregg County, Texas

Stock image of a doctor speaking to a patient.

Strengthening Alternative 911 Emergency Response

Creating Diversion Pathways to Strengthen Behavioral Health Support in Rural Jurisdictions: Lessons from Gregg County, Texas

The City of Saint Paul Seeks to Reimagine Emergency Response with Support from the GPL

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Strengthening Alternative 911 Emergency Response

The City of Saint Paul Seeks to Reimagine Emergency Response with Support from the GPL

Improving Employment Outcomes for Returning Citizens in Illinois