Rhode Island Department of Children, Youth, and Families Performance Improvement

Rhode Island Department of Children, Youth, and Families Performance Improvement

The GPL worked with DCYF on strategic planning to assess service needs and design an approach for improving services for children and families, executing a results-driven procurement for a new set of service contracts, strengthening their contract and provider performance management practices, and designing a strategic procurement management system to improve the results of contracted spending throughout the agency.

Scott Kleiman Presents on Human Services Contracting for Outcomes

February 12, 2019

GPL Program Director Scott Kleiman presented during Results for America's webinar Improving State and Local Human Services Contracting and Outcomes. Scott highlighted the GPL's work with the Rhode Island Department of Children, Youth, and Families as an example of active contract management. Watch the webinar here and view the slide deck...

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Providence Journal: Better Ways to Protect Children

August 29, 2018

"Sometimes the best cure for a difficult problem is a fresh set of eyes, and that appears to be what Rhode Island gained in a recent study of how the state can better protect children who are at risk of neglect, abuse, or even death." The GPL worked with the Rhode Island Department of Children, Youth, and Families and the Department of Health to create a plan for reducing child fatalities and near-fatalities due to neglect or maltreatment. Read more about how the GPL is shaping agency processes to better protect children...

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Turn to 10: Rhode Island Health Officials Promise to Keep Children Safer

August 20, 2018

Officials from the Rhode Island Department of Health (DOH), along with the Department of Children, Youth, and Families (DCYF), presented a plan that details ways to better identify at-risk children. The presentation examined 31 incidents where children either died or almost died from the beginning of 2016 to the end of 2017. “This tells us who we need to be focusing on when we’re tending to child fatalities or near fatalities," said Dr. Nicole Alexander-Scott, the director of the Rhode Island Department of Health....

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Rhode Island DCYF Outgoing Director on Overhauling an Agency in Crisis

October 6, 2016

Rhode Island's NPR station interviews Jamia McDonald, who led the turnaround at Rhode Island's Department of Children, Youth, and Families (DCYF). The GPL has been supporting the agency's reprocurement of services focused on reducing congregate care and increasing family stability and worked with the agency to develop a more robust contract provider performance management practices....

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Providence Journal: Governor Raimondo Vows Major Overhaul of Department of Children, Youth, and Families

July 30, 2015
Saying she “inherited an agency in crisis...an extremely dysfunctional system,” Rhode Island Governor Gina Raimondo outlined a plan to radically reform the state’s troubled Department of Children, Youth and Families (DCYF). Her plan included receiving pro bono technical assistance from the Government Performance Lab. Read more about her plans here, and... Read more about Providence Journal: Governor Raimondo Vows Major Overhaul of Department of Children, Youth, and Families

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