Outcome and Process Metrics Developed for Seattle’s Homeless Services Contracts

January 17, 2017

homelessness_metrics.pngAs part of Bloomberg Philanthropies’ What Works Cities initiative, the Government Performance Lab (GPL) helped Seattle’s Human Services Department develop outcome and process metrics for their homeless services to help focus improvement efforts on more meaningful measures of success. The GPL is publishing this list of recommended metrics with the goal of helping other governments seeking to adopt a data-driven approach to managing their homeless services contracts. Read more.