“What we’ve got to do is establish performance expectations and work very closely with the providers that we are investing in to make sure they’re successful.” Learn more from Jason Johnson, the Deputy Director of Seattle’s Human Services Department, about the City’s efforts to improve outcomes of its homeless services using results-driven contracting and active contract management. The GPL provided technical assistance to Seattle on this project through Bloomberg Philanthropies’ What Works Cities Initiative. Listen here. … Read more about How Seattle Used Results-Driven Contracting to Improve Homeless Services
GPL Director Jeffrey Liebman discusses the top insights about procurement and contracting from the 2017 What Works Cities Summit, including how leaders are leveraging procurements to advance on their city’s priorities. Read more.
Through the What Works Cities Initiative, GPL fellow Jen North and Senior Advisor Greg Wass worked with St. Paul to engage vendors, increase the number of vendor responses, and improve competition. Read more about how the city is building on these efforts to increase its vendor diversity and better understand why it wasn’t adequately reaching small, women- or minority-owned businesses. Expanding Opportunity in City Contracts: St. Paul’s Racial Equity Strategy. PolicyLink.
In a recent brief, HKS Professor Stephen Goldsmith describes the GPL’s results-driven contracting work with the Boston Department of Public Works as one of his “case studies of platinum practices” highlighting jurisdictions that have made dramatic progress on initiative criteria such as measuring outcomes, impacts, or cost-effectiveness of key procurements and contracts. Read more.
This new video discusses our What Works Cities project improving homelessness outcomes through results-driven contracting in Seattle. By restructuring its contracts, setting up a system to track performance, and actively managing its contracts with service providers, Seattle is making progress in connecting individuals experiencing homelessness to permanent housing. Watch the video.
GPL Fellow Dan Edelman writes on the What Works Cities blog about how the municipalities that host the metro-Boston bike share system used results-driven contracting to improve the user experience and expand the system. Read more.
The South Carolina Department of Health and Human Services released a request for information (RFI) on adapting PFS methods to managed care incentives in order to improve health and social outcomes for Medicaid beneficiaries. Read more.