How Seattle Used Results-Driven Contracting to Improve Homeless Services

May 15, 2017

“What we’ve got to do is establish performance expectations and work very closely with the providers that we are investing in to make sure they’re successful.” Learn more from Jason Johnson, the Deputy Director of Seattle’s Human Services Department, about the City’s efforts to improve outcomes of its homeless services using results-driven contracting and active contract management. The GPL provided technical assistance to Seattle on this project through Bloomberg Philanthropies’ What Works Cities Initiative. Listen here.