Strengthening Alternative 911 Emergency Response
Many of the most important functions of state and local government – from building roads to sheltering the unhoused to providing job training – involve contracting for goods and services supplied by the private sector. Increasing the effectiveness of procurement is therefore a crucial component of improving governments’ overall performance, especially when it comes to fostering better and more equitable results for residents.
To date, the Government Performance Lab (GPL) has completed more than 200 projects across 35 states. Through this work, we’ve repeatedly seen governments successfully leverage their procurement function to make major progress on their strategic priorities. These results have informed our procurement excellence framework, which we hope will enable governments to assess the current state of their procurement practices and chart a course to turn procurement from a back-office administrative function into a real force for transformational change.
This document is a tool for action. As we walk you through each pillar in the framework, you will see highlighted strategies your government can implement, and view examples of how state and local governments have used these strategies to produce transformative results.
In this how-to guide you will:
- Gain an understanding of the GPL’s four pillars of procurement excellence.
- Learn about innovative strategies to achieve procurement excellence in your jurisdiction.
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