Government officials, the vendors they work with, and even the public often complain that government procurement is “too slow,” “too bureaucratic,” and “ineffective.” For procurement officials interested in reform, it is hard to know where to begin with just these anecdotal impressions. Diagnosing bottlenecks in the procurement process, understanding where contract outcomes can be improved, and prioritizing systemic challenges require the kind of clarity provided by data. Procurement data is foundational to running an efficient, effective, proactive, and strategic purchasing office.
In this how-to guide you will:
- Learn how to start using data to track the effectiveness of procurement operations, which can result in overall improvements to how contracted services are delivered.
- Review common key performance indicators used by purchasing offices.
- Understand how to discuss these metrics regularly within your purchasing team and how to use them as a tool to elevate challenges and opportunities to leadership.
More Research & Insights
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Essential Procurement Performance Metrics to Track Regularly
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What is Procurement Excellence?