As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Charleston reform its solicitations and increase price flexibility for the City’s waste collection services.
The Problem: Due to its size and geographic dispersion, the City of Charleston provides in-house waste collection services in some areas, and contracts out for these services in others. The City desires that all neighborhoods – regardless of service provider – receive safe, high-quality, and timely garbage, debris, and bulk item waste pick-up. With the contract for waste collection services in two of the fastest-growing areas of the City set to expire, Charleston engaged the GPL for assistance in issuing a request for proposals (RFP) that is oriented around the unique challenges of delivering services to these areas, clearly-defined performance metrics, and the flow of information between residents, the vendor, and the City.
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