This technical guide is comprised of six tools that the Government Performance Lab has created to help governments use active contract management strategies (ACM) to produce better results from their contracted services. It includes:
- A worksheet with ten planning questions for designing and launching a new ACM practice.
- Examples to help agencies select leading and lagging performance metrics.
- Guidance for prioritizing a roadmap of performance topics for in-depth analysis.
- Three simple data techniques for revealing performance patterns.
- Strategies for fostering a collaborative, trusting ACM practice.
- Checklist of elements for maintaining an effective ACM practice.
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