News

    Increasing Vendor Diversity in St. Paul, Minnesota

    April 13, 2017

    Through the What Works Cities Initiative, GPL Assistant Director Jen North and Senior Advisor Greg Wass worked with the city of St. Paul, Minnesota to engage vendors, increase the number of vendor responses, and improve competition. Read more about how the city is building on these efforts to increase its vendor diversity and better understand why it wasn’t adequately reaching small, women- or minority-owned businesses. Read more.

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    Seattle Releases $30 Million RFP for Homeless Services

    June 28, 2017
    Mayor Ed Murray and the Seattle Human Services Department announced a request for proposals (RFP) for $30 million in funding for homelessness services. This is the first time the City has competitively bid its homeless services contracts in more than a decade.The results-driven contracting model identified in the RFP was developed through the City’s collaboration with the GPL. ... Read more about Seattle Releases $30 Million RFP for Homeless Services

    How Seattle Used Results-Driven Contracting to Improve Homeless Services

    May 15, 2017

    “What we’ve got to do is establish performance expectations and work very closely with the providers that we are investing in to make sure they’re successful.” Learn more from Jason Johnson, the Deputy Director of Seattle’s Human Services Department, about the City’s efforts to improve outcomes of its homeless services using results-driven contracting and active contract management...

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    Governing: How Cities Can Get Strategic About Procurement

    July 18, 2018

    In her latest commentary for Governing’s Better, Faster, Cheaper blog, Program Director Hanna Azemati describes the GPL’s work with the city of Louisville, KY to establish a strategic procurement system. According to Louisville’s director of purchasing, this system has helped the city “elevate the importance of procurement, build trust, and earn credibility” by prioritizing, structuring, evaluating, and managing critical contracts more effectively. ...

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    We Are Commons: Tackling Homelessness in Seattle with Data-Driven Tools

    July 13, 2018

    "The city of Seattle, Washington has been changing the way they deal with homeless populations, and gathering data to drive some evidenced-based solutions. Now, with clear incentives and data collection, employees have a path forward for helping the homeless." Journalist Rebecca Gale discusses the GPL’s What Works Cities project to improve homelessness outcomes through results-driven contracting in Seattle. ...

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    Veritalk: Boston, MA Asphalt Resurfacing Project Featured in "Pothole Politics"

    January 31, 2019

    "Potholes not only tell you about the state of your infrastructure, they also tell you about the nature of participation in your city." GPL Fellow Elijah de la Campa spoke about the GPL's Boston, MA Asphalt Resurfacing project and some of the surprising discoveries he made on Harvard's Graduate School of Arts and Sciences podcast, ...

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    Government Technology: Incentivizing Excellence in Boston Through Results-Driven Contracting

    April 26, 2017

    In a post for GovTech, Stephen Goldsmith describes how the GPL helped Boston's Department of Public Works Construction Management Division implement results-driven contracting to increase the overall quality of repaving efforts, to improve communication and transparency with vendors, and to enhance the articulation and measurement of outcomes crucial to the asphalt resurfacing process....

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    Providence Journal: Rhode Island Holds Two-day Summit on Overhaul of Child Welfare Services

    November 17, 2015

    Nearly 200 people who work with Rhode Island's Department of Children, Youth, and Families (DCYF) came together to weigh in on how child welfare services should be purchased. The GPL had been assisting DCYF with implementing active contract management in its contracts with service providers. Read more about the summit here, and...

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    Providence Journal: Governor Raimondo Vows Major Overhaul of Department of Children, Youth, and Families

    July 30, 2015
    Saying she “inherited an agency in crisis...an extremely dysfunctional system,” Rhode Island Governor Gina Raimondo outlined a plan to radically reform the state’s troubled Department of Children, Youth and Families (DCYF). Her plan included receiving pro bono technical assistance from the Government Performance Lab. Read more about her plans here, and... Read more about Providence Journal: Governor Raimondo Vows Major Overhaul of Department of Children, Youth, and Families

    Let's Chat About Data: Assistant Director Jen North Discusses How to Reach City Goals with Effective RFPs

    March 5, 2019

    GPL Assistant Director Jen North sat down with What Works Cities to discuss how results-driven contracting can help cities reach their goals. In the interview, she explains why writing effective RFPs is so important for successful procurements by helping cities organize contracted services just as sheepdogs help herd and organize sheep for farmers....

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    Bridging the Gap Between Residents and Opportunity in Charleston, South Carolina

    March 5, 2019

    The GPL worked with the City of Charleston, South Carolina to draft a results-driven RFP to identify a developer to build a high-quality, affordable housing on City land. By involving multiple departments in planning and writing the RFP as well as engaging with over 100 key stakeholders — including city staff, community representatives, developers, and nonprofits — the resulting procurement...

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