News

    Increasing Vendor Diversity in St. Paul, Minnesota

    April 13, 2017

    Through the What Works Cities Initiative, GPL Assistant Director Jen North and Senior Advisor Greg Wass worked with the city of St. Paul, Minnesota to engage vendors, increase the number of vendor responses, and improve competition. Read more about how the city is building on these efforts to increase its vendor diversity and better understand why it wasn’t adequately reaching small, women- or minority-owned businesses. Read more.

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    Seattle Releases $30 Million RFP for Homeless Services

    June 28, 2017
    Mayor Ed Murray and the Seattle Human Services Department announced a request for proposals (RFP) for $30 million in funding for homelessness services. This is the first time the City has competitively bid its homeless services contracts in more than a decade.The results-driven contracting model identified in the RFP was developed through the City’s collaboration with the GPL. ... Read more about Seattle Releases $30 Million RFP for Homeless Services

    How Seattle Used Results-Driven Contracting to Improve Homeless Services

    May 15, 2017

    “What we’ve got to do is establish performance expectations and work very closely with the providers that we are investing in to make sure they’re successful.” Learn more from Jason Johnson, the Deputy Director of Seattle’s Human Services Department, about the City’s efforts to improve outcomes of its homeless services using results-driven contracting and active contract management...

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    Press Release: Gov. Hickenlooper and Denver Mayor Hancock Focus on Improving Social Issues

    January 1, 2013
    Press Release: Gov. Hickenlooper and Denver Mayor Hancock Focus on Improving Social Issues
    https://govlab.hks.harvard.edu/news/gov-hickenlooper-and-denver-mayor-hancock-focus-improving-socia-issues
    https://kdvr.com/2013/06/11/gov-hickenlooper-and-denver-mayor-hancock-focus-on-improving-social-issues/ Read more about Press Release: Gov. Hickenlooper and Denver Mayor Hancock Focus on Improving Social Issues

    Denver Post: Denver Homelessness Program Funded by Bank, Large Foundations, Among Others

    January 1, 2016
    Denver Post: Denver Homelessness Program Funded by Bank, Large Foundations, Among Others
    https://govlab.hks.harvard.edu/news/denver-homelessness-program-funded-bank-large-foundations-among-others
    https://www.denverpost.com/2016/01/24/denver-homelessness-program-funded-by-bank-large-foundations-among-others/ Read more about Denver Post: Denver Homelessness Program Funded by Bank, Large Foundations, Among Others

    The Denver Channel: Denver Using $8.6M Loan to Build Apartments for Chronically Homeless People

    January 1, 2016
    The Denver Channel: Denver Using $8.6M Loan to Build Apartments for Chronically Homeless People
    https://govlab.hks.harvard.edu/news/denver-using-86m-loan-build-apartments-chronically-homeless-people
    https://www.thedenverchannel.com/news/local-news/denver-using-86m-loan-to-build-apartments-for-chronically-homeless-people Read more about The Denver Channel: Denver Using $8.6M Loan to Build Apartments for Chronically Homeless People

    Video: Tackling Homelessness in Seattle

    March 29, 2017

    This new video discusses our What Works Cities project improving homelessness outcomes through results-driven contracting in Seattle. By restructuring its contracts, setting up a system to track performance, and actively managing its contracts with service providers, Seattle is making progress in connecting individuals experiencing homelessness to permanent housing. Watch the video here

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    Scott Kleiman Presents on Human Services Contracting for Outcomes

    February 12, 2019

    GPL Program Director Scott Kleiman presented during Results for America's webinar Improving State and Local Human Services Contracting and Outcomes. Scott highlighted the GPL's work with the Rhode Island Department of Children, Youth, and Families as an example of active contract management. Watch the webinar here and view the slide deck...

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    We Are Commons: Tackling Homelessness in Seattle with Data-Driven Tools

    July 13, 2018

    "The city of Seattle, Washington has been changing the way they deal with homeless populations, and gathering data to drive some evidenced-based solutions. Now, with clear incentives and data collection, employees have a path forward for helping the homeless." Journalist Rebecca Gale discusses the GPL’s What Works Cities project to improve homelessness outcomes through results-driven contracting in Seattle. ...

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    HKS Magazine: Performance Specialists - The GPL Is on a Mission to Make Government Work Better

    September 28, 2018

    The GPL was profiled in the Harvard Kennedy School alumni magazine. The piece describes how the GPL grew from a small team pioneering Pay for Success to an organization of 45 undertaking projects to improve core government operations. Read the complete feature here, and download the PDF...

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    North Carolina Department of Commerce: Harvard Kennedy School to Support Improvements to North Carolina Workforce Services

    June 14, 2018

    The GPL announced that the State of North Carolina will receive pro bono technical assistance. GPL Assistant Director Sarah Allin will collaborate with North Carolina Commerce’s Workforce Solutions team and a pair of local Workforce Development Boards to develop strategies for improving service delivery at NCWorks Career Centers. The ultimate goal is to create a data-informed model that can be replicated statewide to help jobseekers obtain employment, training and higher wages....

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    Providence Journal: Rhode Island Holds Two-day Summit on Overhaul of Child Welfare Services

    November 17, 2015

    Nearly 200 people who work with Rhode Island's Department of Children, Youth, and Families (DCYF) came together to weigh in on how child welfare services should be purchased. The GPL had been assisting DCYF with implementing active contract management in its contracts with service providers. Read more about the summit here, and...

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    Providence Journal: Governor Raimondo Vows Major Overhaul of Department of Children, Youth, and Families

    July 30, 2015
    Saying she “inherited an agency in crisis...an extremely dysfunctional system,” Rhode Island Governor Gina Raimondo outlined a plan to radically reform the state’s troubled Department of Children, Youth and Families (DCYF). Her plan included receiving pro bono technical assistance from the Government Performance Lab. Read more about her plans here, and... Read more about Providence Journal: Governor Raimondo Vows Major Overhaul of Department of Children, Youth, and Families

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