The Alternative 911 Emergency Response Community of Practice is a group that meets for regular learning calls on emerging practices in alternative emergency response implementation. It is free and open exclusively to government staff who are exploring, planning, implementing, or expanding alternative emergency response teams.
Who: The Community of Practice includes 300+ members from over 100 governments across the country, including program managers, fire, police, 911 dispatchers, and more.
When: The Community of Practice convenes on the second Tuesday of every month at 10:30 a.m. PT / 1:30 p.m. PT
What: The Community of Practice provides practical tools and actionable insights emerging from the GPL’s alternative 911 emergency response work and research. Each meeting features a combination of planning resources, implementation tools, and conversations with researchers, practitioners, and peer governments, focusing on topics such as:
The GPL’s Community of Practice has been an invaluable resource. Unarmed response programs exist in many communities across the country, but they’re all being implemented in different ways. The Community of Practice calls have been a source of inspiration, allowing us to hear about experiences and lessons learned from others in this field. For a program like ours in Lynn, MA, which is being built from scratch, the Community of Practice has provided us with great guidance as we shape our program, and the resources shared have accelerated our progress significantly.Morgan Clark
Public Services Manager and Project Lead for Lynn CALM Team
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The monthly calls and connection points within the GPL’s Community of Practice have been useful in deepening my understanding of promising practices that my peers are implementing. In our field, we often must wait for publications and formal conference presentations to hear about detailed strategies and evaluation methods from peers. The Community of Practice calls instead allow our team to learn in real-time. We can directly engage with our peers as they develop and implement their programs, ask clarifying questions, and build stronger relationships.Elaina Perry
988 Program Supervisor, Washington State Department of Health
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Read more about the GPL’s alternative 911 emergency response work here.
The GPL’s Community of Practice has been an invaluable resource. Unarmed response programs exist in many communities across the country, but they’re all being implemented in different ways. The Community of Practice calls have been a source of inspiration, allowing us to hear about experiences and lessons learned from others in this field. For a program like ours in Lynn, MA, which is being built from scratch, the Community of Practice has provided us with great guidance as we shape our program, and the resources shared have accelerated our progress significantly.Morgan Clark
The monthly calls and connection points within the GPL’s Community of Practice have been useful in deepening my understanding of promising practices that my peers are implementing. In our field, we often must wait for publications and formal conference presentations to hear about detailed strategies and evaluation methods from peers. The Community of Practice calls instead allow our team to learn in real-time. We can directly engage with our peers as they develop and implement their programs, ask clarifying questions, and build stronger relationships.Elaina Perry