Procuring for a Capital Works IT System in Boston, Massachusetts

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A city park with green lawns and walking paths, surrounded by a mix of historic and modern buildings under a clear blue sky.

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro bono technical assistance to help Boston procure for an IT system designed to improve the management and performance of capital construction projects.

The Problem: Each year, Boston spends over $120 million on construction projects across its Public Works, Public Facilities, Parks and Recreation, and Transportation departments. Prior to engaging the GPL, these projects were managed through a combination of homegrown databases, paper files, and spreadsheets, making it difficult for departments to collaborate and share project information. In an effort to standardize project management processes, increase the flow of data, and improve service delivery both across and within departments, the Department of Innovation and Technology led the procurement for a cross-department capital project management (CPM) IT system.

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