Driving Better Outcomes for Road Repair and Maintenance in Boston, Massachusetts

Download PDF

City street lined with parked cars, brick buildings, and trees, with a school bus and traffic in the distance.

As part of Bloomberg Philanthropies’ What Works Cities initiative, the GPL provided pro-bono technical assistance to help Boston incorporate results-driven contracting strategies into its roadway resurfacing work. The structure of the new contract will give the Public Works Department the ability to course-correct in real time and increase the probability of high-quality service delivery.

The Problem: Prior to engaging the GPL, the Boston Public Works Department’s road resurfacing contracts were overly focused on achieving high paving mileage targets to the detriment of other critical goals, such as maintaining steady work flows and minimizing inconvenience to constituents.

Read More


More Research & Insights