Seven Delivery Practices to Achieve Better Results for High-Need Jobseekers at WIOA Career Centers

This technical guide provides a set of seven practices to produce better outcomes for high-need clients served by the nation’s network of Workforce and Innovation Opportunity Act (WIOA)- funded one-stop career centers.

The recommended practices center around identifying high-need jobseekers, improving their progress through services, and increasing access to training and high-quality employment. These recommendations are targeted to career centers that are managed by a local workforce board which contracts with private providers for center services and operations.

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